The role of the Account Coordinator/Assistant is to provide support to the Account Supervisor or Account Manager in the day-to-day management of accounts and to develop the skills necessary to be promoted to Account Manager.

The Account Coordinator/Assistant reports to the assigned Account Manager or Account Supervisor and is responsible for:

  1. Gathering and assembling background information and analysis as needed by account service in development of reports, plans, and strategies.
  2. Providing daily administration and assistance to Account Manager, Account Supervisor and/or Director of Client Services for assigned clients, including responding to phone calls, handling mail, production/creative deadlines, media placements, etc., to ensure continued client support in the absence of the Account Manager.
  3. Providing input in the planning stage as requested by the Account Manager (and account team).
  4. Assisting with all mailings, drafting or editing final copy, agendas, conference reports, status reports, proposals, correspondence and other materials relating to account service. The Account Coordinator/Assistant is not involved in preparation of billing, production estimates, or media plans but is involved in preparing all materials for client presentations.
  5. Handling and maintaining paperwork and files on all client activities, competitors and industry.
  6. Maintaining Client Binders for all assigned clients. Taking minutes of meetings at Account Manager’s request. Preparing meeting reports.
  7. Making sure all media and projects go according to approved plans and deadlines, notifying AM well enough in advance so corrections can be made.
  8. Proofreading copy, artwork, proofs—seeing that all work completes the standard approval process before being reviewed by clients and turned over to suppliers by Production.

Acting as host/hostess for visiting clients.


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